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Products

Nikki, the Voice Assistant

Improve your workload by adding an assistant, called Nikki, into your life.

 

Nikki is a Voice Assistant with both human & digital flavor. Additional service on top of your telephone subscription (fixed or mobile) to enlighten your workload.

A Voice Assistant for

Sales

Increase customer facing time, enhance customer experience and improve overall productivity.

“Filling in CRM isn’t our sales team’s most favourite task”
“Our sales team handles a lot of missed & time consuming calls”

Customer Service

Improve productivity, enhance customer experience and broaden overall service level.

“Clients often call for the same questions, people and requests”
“Clients aren’t very happy with our long IVR menu”

IT

Enlarge technology stack, broaden internal service offering and accelerate digital transformation.

“Our ICT Helpdesk has difficulties handling requests timely”
“Our ICT Helpdesk often answers the same questions”

A Voice Assistants for sales

Increase customer facing time, enhance customer experience and improve overall productivity.

“Filling in CRM isn’t our sales team’s most favourite task”

NL / FR / ENG

“Our sales team handles a lot of missed & time consuming calls”

NL / FRENG

 

What does that mean for you?

  • Spend less time in administrative tasks
  • Make your team smarter by using a Voice Assistant in your worklife
  • Calls are now qualified and interesting

A Virtual Assistant for Customer Service

Improve productivity, enhance customer experience and broaden overall service level.

“Clients often call for the same questions, people and requests”

NL / FRENG

“Clients aren’t very happy with our long IVR menu”

NL / FRENG

What does that mean for you?

  • Employees are called less for things that don’t matter.
  • Clients are helped immediately and transferred to the right departement
  • Increase of your customer satisfaction

A Voice Assistant for IT

Enlarge technology stack, broaden internal service offering and accelerate digital transformation.

“Our ICT Helpdesk has difficulties handling requests timely”

NL / FRENG

“Our ICT Helpdesk often answers the same questions”

  NL / FRENG

What does that mean for you?

  • Your ICT Helpdesk can now work on other tasks
  • Clients will be routed to the right competent person
  • You create a new digital look by differentiating yourself from other companies